- Try pedalling. Some apps may not recognize the trainer unless it is broadcasting power.
- Start here: How do I enable ANT+ for my device?
- Make sure the trainer is on.
- Make sure the device is not in airplane mode.
- Re-scan for devices in the app.
- Try removing and reinstalling the ANT+ USB stick a few times. Do this with the app open so you can see if the ANT+ icon is turning on. If you don't see the ANT+ icon, see I can't I get my device and app to recognize my ANT+ USB stick
- Close and restart the app.
- Move the controlling device closer to the trainer. ANT+ is a short-range, low-power protocol that tops out at about 10 ft (3m).
- Charge the battery. A low battery can affect the trainer's radio signal strength and range.
- Shutdown and restart the trainer.