Please follow these steps:
- Close all other apps on your phone or any nearby Bluetooth device. After this, try researching for your device.
- Note: Bluetooth is a one-to-one connection. Once a Bluetooth device is connected to another, it cannot make a second connection (this includes multiple apps on a single phone.
- For Viiiiva and PRECISION Powermeters, remove the battery and wait 5 seconds. Replace the battery and try searching for your device.