Please follow these steps:
- Close all other apps on your phone or any nearby Bluetooth device (cycling computer, tablet, laptop, Apple TV). After this, try searching for your device.
- Note: Bluetooth is a one-to-one connection. Once a Bluetooth device is connected to another, it cannot make a second connection (this includes multiple apps on a single phone.)
- For Viiiiva and PRECISION Powermeters, remove the battery, place it upside down and wait 5 seconds. Then put it back in right side up and try searching for your device.